There is a 24hr Cancellation Policy for all Spa Services, excluding nail and spray tan appointments. Because of this policy, a credit card is required to reserve your appointment time; however, it is not charged until the time of service or you can change tender upon check out.
If appointments are not changed or canceled within a 24hr window PRIOR to your appointment time, you are subject to a 50% cancellation fee. Please understand we try to avoid this if at all possible! However, we have had several take advantage of our staff members, block out hours of time for technicians and not show up. Unfortunately, this policy was deemed necessary to help protect our technicians. Thank you for your understanding and respect of our staff.
- Avant Tous Management Team-